Back to All
Previous RIA Operations Leader Next BAD
CAN-2025-LHDUHV

Director of Client Services testing

Function: Client Services Location: South Central

Years of Experience

13+ years

Overview

Director of Client Services with 13+ years of experience in client relationship management and service delivery excellence. Expert in client onboarding, service optimization, and relationship management.

Skills

Client Relationship Management Service Delivery Client Onboarding Process Improvement Team Leadership Client Satisfaction Retention Strategies Communication Problem Solving

Education

MBA in Customer Experience, University of Texas at Austin
BS in Communications, Texas A&M University

Certifications

Customer Experience Professional, Service Excellence, Team Leadership

Full Description

Service-focused leader dedicated to delivering exceptional client experiences and building lasting relationships.
  • Led client services team serving 2,000+ clients
  • Improved client satisfaction scores by 35%
  • Reduced client onboarding time by 50%
  • Developed client retention strategies achieving 95% retention
  • Implemented service standards and quality assurance programs

Contact Information

Download Resume LinkedIn Profile

Express Interest

Interested in this candidate? Submit your open position details and we'll facilitate the connection.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Upload a job description
Drop files here or
Accepted file types: doc, docx, pdf, Max. file size: 20 MB, Max. files: 3.
    Privacy Agreement
    SMS Privacy Agreement